Shipping policy

Shipping & Delivery Policy

Welcome to FairyaFree. We take pride in sourcing unique, high-quality products from both local artisans in India and premium global manufacturers. To ensure you get the best variety and price, we ship from multiple fulfillment centers.

1. Shipping Timelines

Because we work with specialized suppliers, delivery times vary based on the product type and your location:

Category	Typical Delivery Time	Main Suppliers
Custom Apparel (India)	5 – 9 Business Days	Printrove
Trending Fashion (India)	3 – 7 Business Days	Roposo Clout
Global Viral Winners	6 – 12 Business Days	Tradelle
Premium Global Boutique	7 – 15 Business Days	Zendrop
Global Accessories	10 – 18 Business Days	CJ Dropshipping

Note: "Business Days" exclude weekends and public holidays.

2. Why is my order arriving in separate packages?

To bring you the fastest possible delivery, items in your order may be dispatched from different warehouses (e.g., a T-shirt from Chennai and a gadget from our international hub).

• You will receive a separate tracking number for each package.
• Do not worry if one item arrives before the other; the rest of your order is on its way!

3. Order Processing Time

• All orders are processed within 1–3 business days.
• You will receive a confirmation email with tracking links as soon as your order leaves the warehouse.

4. Domestic India (Cash on Delivery)

For our Indian customers, we proudly offer Cash on Delivery (COD) on most items.

• Verification: To prevent fraudulent orders, our team may call or WhatsApp you to confirm your address and size before dispatching.
• Failed Delivery: If a COD order is returned to us after 3 failed delivery attempts, we may restrict COD privileges for future orders.

5. International Shipping & Customs

We ship to the USA, UK, Europe, and many other countries.

• Tracking: All international orders are fully tracked from our hub to your doorstep.
• Customs/Duties: For international orders, any import duties or taxes are the responsibility of the customer. Most small orders fall under the de minimis threshold and do not incur extra charges.

6. Lost or Damaged Items

If your package hasn't arrived within the estimated window or arrives damaged, please contact us at infomystiquemonk@gmail.com. We offer a 100% Satisfaction Guarantee and will issue a replacement or refund immediately after verification.